Course Details

General Delivering Quality Service

We will focus on why customer service is essential for our industry and develop skills for delivering optimal service. We will discuss etiquette for communication tools and techniques for resolving some specific challenging customer service situations in the insurance office.

Kansas Credit Hours: 3
Missouri Credit Hours: 3
General Credit

No courses are scheduled.
General   |  Ethics   |  Life/Health   |  Property/Casualty   |  Available Online