Delivering Quality Service

Please Note:
I am only "semi-retiring" next year - Webinar and Self-Study Online hours are STILL available! The 2025 schedule for webinars is UP - just click on the "Schedule" tab. Available almost every month, there are a total of 42 C.E. hours offered, and they will be the first or second Tuesdays of the month. Online can be found under the "Courses" tab, then "Available Online" which is highlighted in yellow. Thank you for your continued business! Tracy Young, C.E. Solutions 913-980-2348

Course Details

We will focus on why customer service is essential for our industry and develop skills for delivering optimal service. We will discuss etiquette for communication tools and techniques for resolving some specific challenging customer service situations in the insurance office.

Kansas Credit Hours: 3
Missouri Credit Hours: 3
General Credit

Schedule

Date	Location	Cost (KS)	Cost (MO)	Fixed Cost
Mar 04, 2025 // 9:00 AM - 12:00 PM	Webinar link will be emailed to you! available for KS & MO residents ,	$27.00	$27.00	$0.00	Add to Cart