Course Details

Ethics Insuring Quality Ethics in Service

We will discuss: the opportunity of customer complaints, how to work with difficult customers, the importance of mission statements and what our customers really want. We will discuss the importance of consistent treatment of customers and barriers we run into trying to improve quality and proactive customer service.

Kansas Credit Hours: 2
Missouri Credit Hours: 2
Ethics Credit

DateLocationCost (KS)Cost (MO)Add'l Cost 
Jan 05, 2022 // 1:00 PM - 3:00 PM CJCFPD Fire/EMS Education Facility
4715 W US 40 Hwy
Blue SpringsMO  64015
$22.00$22.00$0.00Add to Cart
Jul 07, 2022 // 12:00 PM - 2:00 PM CES at PowerDry

KS  66062
$22.00$22.00$0.00Add to Cart
General   |  Ethics   |  Life/Health   |  Property/Casualty   |  Available Online