Course Details

General Delivering Quality Service

We will focus on why customer service is essential for our industry and develop skills for delivering optimal service. We will discuss etiquette for communication tools and techniques for resolving some specific challenging customer service situations in the insurance office.

Kansas Credit Hours: 3
Missouri Credit Hours: 3
General Credit

Schedule
DateLocationCost (KS)Cost (MO)Add'l Cost 
Feb 06, 2019 // 2:00 PM - 5:00 PM Baker University
7301 College Blvd
Overland ParkKS  66210
$33.00$33.00$0.00Add to Cart
Oct 16, 2019 // 9:00 AM - 12:00 PM Webinar
available for KS & MO residents
 
$27.00$27.00$0.00Add to Cart
General   |  Ethics   |  Life/Health   |  Property/Casualty   |  Available Online