Course Details

General Delivering Quality Service

We will focus on why customer service is essential for our industry and develop skills for delivering optimal service. We will discuss etiquette for communication tools and techniques for resolving some specific challenging customer service situations in the insurance office.

Kansas Credit Hours: 3
Missouri Credit Hours: 3
General Credit

DateLocationCost (KS)Cost (MO)Add'l Cost 
Jan 08, 2020 // 2:00 PM - 5:00 PM Baker University
7301 College Blvd
Overland ParkKS  66210
$33.00$33.00$0.00Add to Cart
General   |  Ethics   |  Life/Health   |  Property/Casualty   |  Available Online