Course Details

Ethics Insuring Quality Ethics in Service

We will discuss: the opportunity of customer complaints, how to work with difficult customers, the importance of mission statements and what our customers really want. We will discuss the importance of consistent treatment of customers and barriers we run into trying to improve quality and proactive customer service.

Kansas Credit Hours: 2
Missouri Credit Hours: 2
Ethics Credit

DateLocationCost (KS)Cost (MO)Add'l Cost 
May 02, 2018 // 12:00 PM - 2:00 PM Baker University
7301 College Blvd
Overland ParkKS  66210
$22.00$22.00$0.00Add to Cart
General   |  Ethics   |  Life/Health   |  Property/Casualty   |  Available Online