Course Details

Ethics Insuring Quality Ethics in Service

We will discuss: the opportunity of customer complaints, how to work with difficult customers, the importance of mission statements and what our customers really want. We will discuss the importance of consistent treatment of customers and barriers we run into trying to improve quality and proactive customer service.

Kansas Credit Hours: 2
Missouri Credit Hours: 2
Ethics Credit

Schedule
DateLocationCost (KS)Cost (MO)Add'l Cost 
Feb 03, 2021 // 1:00 PM - 3:00 PM Webinar link will be emailed to you!
available for KS & MO residents
 
$18.00$18.00$0.00Add to Cart
General   |  Ethics   |  Life/Health   |  Property/Casualty   |  Available Online